Merchandise Orders

CoqiLabs merchandise is offered under the CoqiLabs brand by CoqiLabs LLC. Merchandise checkout is separate from Premium subscriptions and does not change membership status.

Merchandise items are made to order and fulfilled through Printful after a verified Stripe payment.

Made-to-order production helps reduce unnecessary inventory. Production timing depends on the configured Printful product, order volume, destination, and fulfillment availability.

The initial merchandise launch supports shipping within the United States only. Shipping options, taxes, and totals are shown during Stripe Checkout.

Customers are responsible for entering a complete and accurate shipping address. Incorrect addresses may delay delivery or prevent fulfillment.

If an item arrives damaged, misprinted, or incorrect, contact support@coqilabs.com with the order information and photos of the issue. CoqiLabs LLC will review the issue with the fulfillment provider.

Because merchandise is made to order, size exchanges, preference-based returns, and cancellations after fulfillment begins may be limited. CoqiLabs LLC reviews merchandise support requests case by case.

Cancellation requests should be sent as soon as possible. Once an order is submitted for fulfillment, cancellation may no longer be available.

For merchandise questions, contact CoqiLabs LLC at support@coqilabs.com.